From August 19th 2020, SECTIGO issues SSL certificates with a maximum lifetime of 398 days (13 months) as specified by CA/Browser consortium. SSL certificates with a longer lifetime must be re-issued annually (free of charge). You'll receive reminders via e-mail. SSL certificates issued before August 19th 2020 remain valid until their planned expiry date. Code Signing & S/MIME certificates are not affected and remain valid until their planned expiry date.

ErrorCode: -13 ErrorMessage: Error during placing order.

The following error code/message:

ErrorCode: -13
ErrorMessage: Error during placing order.

may occur when they key length for your CSR is too small. Kindly try again using a 4096 bit key instead of 1024 or 2048 bits, and the error message should go away.


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See https://support.sectigo.com/Com_KnowledgeDetailPage?Id=kA01N000000zFJ4